Privacy Policy

PRIVACY POLICY

The Super Salve Co., LLC is committed to maintaining your privacy and safeguarding your account, transaction, and personal information. We collect personal information only when you provide it voluntarily through online requests or when you send us an email, and we use the information you provide only for the specific purposes intended at the time you entered that information.

We do not disclose the information that we collect on this site to parties outside of The Super Salve Co., LLC  or its authorized agents without your express permission.

In addition to the information you provide to us, we may also capture general statistical information concerning visitors to our site, such as the pages accessed. These traffic logs are used internally to improve our website and service to customers.

You may correct or delete the information we have collected about you at any time. To do so, please use our Contact Form to reach us.

Mobile Terms & Conditions

The Super Salve Co. mobile message service (the "Service") is operated by Super Salve Co. (“Super Salve Co.”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Super Salve Co.’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Super Salve Co. through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). We use cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Super Salve Co. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +1 (844) 987-2990 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Super Salve Co. mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, email customerservice@supersalve.com. We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please read our Privacy Policy page above.